CSM Carpets and Flooring Ltd
01778 343 301
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CSM Carpets & Flooring Ltd has many years of experience in the flooring industry and we have many years of customers who have asked the same questions. So, if you like them, are struggling to find the right flooring or carpet for you, can’t decide between two products or just have general questions about flooring, maybe we can help. 

We offer our all of customers professional advice free of charge. With this we have decided to add our FAQ's for all customers to see to help make them all important decisions. 

1. Whats the difference between Solid & Engineered Wooden Flooring?

When they're on the floor, the engineered boards look identical to solid wood. This can be quite confusing to customers who are looking for what their differences are. Well, the fact is, while engineered and solid wood floors look the same, the can act and react very diffently to lifestyle choices. Basically in the simplest terms, the floors are tougher, but solid wood floors can last alot longer. See our chart below for the vital imformation needed when choosing which flooring to go for.


Type   Solid Wood Flooring Engineered Flooring
Construction Solid wood floor boards are cut from single pieces of timber. This makes them the simplest of all our floors in terms of construction. Engineered floors are made from several layers of wood pressed together. The top layer is always a veneer of solid wood – exactly like regular solid wood flooring. However, under this top layer is the core which can be made from HDF, plywood or a soft wood.
Moisture Due to the nature of solid wood, these floors could become damaged by moisture from above and below. A hot room could make them dry out and shrink, whereas a cold room could cause them to absorb moisture and expand. This means solid wood floors can’t be laid in conservatories, basements, bathrooms and rooms with underfloor heating. All the layers of engineered wood run in different directions, which makes engineered floors very stable, with a high resistance to changes in moisture. This means you can lay engineered flooring in rooms where solid wood flooring could be damaged, such as conservatories, basements and rooms with underfloor heating.
Scratches All the layers of engineered wood run in different directions, which makes engineered floors very stable, with a high resistance to changes in moisture. This means you can lay engineered flooring in rooms where solid wood flooring could be damaged, such as conservatories, basements and rooms with underfloor heating. If they gather too many dents or scratches over the years, most engineered floors can be sanded down and refinished. However, the process can’t usually be carried out as many times as with solid floors.

2. Laminate or Engineered Wood Flooring? 

We get many questions here at CSM Carpets and Flooring and this is one of many. When it comes to laminate flooring and Engineered there is actually a lot of difference which you probably would even think about when looking into buying these products, so the best place to start with these products is right at the beginning!  We have stripped these products down to their bare materials to so you exactly 'what they are made of'.

     Starting with laminate, which is made using synthetic materials that make up layers and are then laminated together – hence the name. Each plank of laminate flooring has 4 layers, these layers help to form the solid flooring that has been in our homes for many years. The bottom layer is known as ‘backing’; this layer enables the plank to become moisture resistant and works as a barrier in case of any excess moisture. The next layer is called the ‘inner core’, this layer is made of wood and is the thickest layer of them all, it’s the one that keeps your floor so stable. Moving up from the inner core is the ‘design layer, this is the layer that gives laminate flooring the appearance of real wood.

A printer is used to create high-definition, realistic images that then sit on top of the inner core and all of the layers are then pressed firmly together. Once this process has been completed the final layer is added, this is known as the ‘wear layer’. The wear layer is a transparent overcoat that helps to protect the floor from scratches, stains, scuffs and also helps to protect the printed design layer underneath it. So that’s laminate covered, now let’s move on to the other one!

Engineered flooring…Well, it’s an ‘engineered’ product that is actually made from natural materials. This type of flooring is made up of anything between 3-12 layers, with the inner core layers usually built up using hardwood or a soft plywood. The thick top layer (also known as the wear layer), is also made from hardwood, is then glued and pressed on top of the core layer, this layer is what gives an engineered wood floor the look and feel of a traditional solid wooden floor.

So, that’s the manufacturing and materials covered. So what are the differences when these floors are placed around the house?

When it comes to cleaning, both materials are pretty similar, they only need to be swept with a soft indoor brush and mopped with a warm, damp cloth as often as you see fit. Pretty easy if you ask us! But what’s the difference in durability? Quite a big one actually, you see although Laminate flooring can be hardwearing, it does show scratches and wear and tear over time, this can be from things like furniture, pet claws or just general usage. The problem with Laminate flooring being damaged is that it can be quite the problem to repair, unless the chip or scratches are pretty minor, there are some brands of filler available in this instance. However, if the damage is beyond minor then it looks like you may have to either replace the entire plank, which can sometimes be relatively simple to do, the other alternative is to replace the entire floor – not so simple. On the other hand, most engineered floors can be sanded and refinished multiple times due to the fact that they have a real hardwood top layer, this also applies to the finish of the floor – which can be maintained if it is treated with a treatment such as hard wax oil, this can help to maintain the longevity of the finish.


Most manufacturers advise that a good-quality laminate floor can last up to 25 years, which is pretty great, however an engineered floor can last even longer due to the fact that it can be refinished numerous times, in some cases engineered floors can outlive a house! Either way, both floors last an incredibly long time but if you’re looking for ultimate longevity then engineered wood wins this round.

With this in mind the choice is completely up to you, we think both materials make for great flooring in any home.


It’s a common misconception that vinyl flooring only comes in large sheets. Sure, back in the 80s sheet vinyl was hugely popular as a hardwearing and affordable option for your home. But technology has moved on and we’ve made some drastic improvements to vinyl flooring, the finest of which is known as LVT. LVT (Luxury Vinyl Tile) flooring offers a tough, high quality floor. But what sets it apart from old fashion sheet vinyl?

LVT comes in either tiles or boards (depending on whether you’re after a stone or wood effect), which gives you a lot more control over installation and appearance. The floor is laid tile by tile, which allows you to fit it perfectly to your room. You have a lot of freedom over the direction you lay the tiles, and you can even mix up two types of tiles for a customised floor. If you want, there’s the option for further customisation with the design strips – these are very thin strips of vinyl that look like grouting, which can be used to add definition to the tiles. If a tile becomes damaged, it’s much easier to simply remove and replace it - replacing a big sheet of vinyl, meanwhile, can get very expensive and messy!

And as with all of our products, quality reigns supreme. Each tile has been created with detailed designs and intricate textures which simply aren’t possible to recreate in the larger sheets, offering an incredibly realistic appearance. The tiles are more rigid than sheet vinyl and can have a much thicker wear layer, so the whole structure is more resistant to dents and scratches.

So when you look at the differences between them, you can see why many people dont bother with sheet vinyl anymore, and go straight for the good stuff instead!

Is LVT water resistant?

Every LVT floor at CSM Carpets and Flooring is fully waterproof. The PVC simply won’t react with the water – so it’s the ideal floor for all those indoor water fights!

Is LVT scratch resistant?

Our LVT floors are incredibly resistant to scratches and dents. If the tile picks up wear and tear over the years, it’s fairly easy to refinish the floor to bring it back to life. If you manage to somehow damage a tile beyond repair, it's often possible to simply replace it easily and cheaply. 

We supply and fit only the best products of LVT such as well known brands Karndean,Camaro,Amtico and many more.

No hidden extras

Our quotes are fully inclusive of fitting, underlay, gripper and door thresholds where required. Uplifting and environmentally friendly disposal of any old flooring, as well as screeding and boarding out with plywood if needed.

We advise you on the best flooring solutions and show you what the costs are before we start any job so you know what you are getting and can see what you are paying for.